TGA’s relationship with Lucky Voice dates back to 2012, growing from a few months of consultancy into supplying their entire tech team, a role TGA has held for more than a decade. That work covers both the customer-facing and backend side of the platform. TGA built a custom frontend for Lucky Voice’s booking system, giving customers booking flexibility the underlying booking engine wasn’t originally built to support. TGA also built and maintains the karaoke software running inside every private room, known internally as the pods, an Electron-based system where each pod holds its own local database, syncing continuously to a central one so every venue stays in step and the whole estate runs reliably. Alongside that, TGA migrated Lucky Voice’s content management system from WordPress to Payload, and keeps the infrastructure running through Terraform and Prometheus, with MQTT handling real-time messaging between systems.

TGA has delivered consistently within budget and to tight timeframes throughout the partnership, building the kind of trust with Lucky Voice that meant releases could go out any day of the week, including Fridays, the product of years of dependable delivery.